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How Do I Add an FAQ?

  1. To get started, click on the FAQs page in the top navigation bar or under the Patient Info dropdown, depending on where you’ve set it to appear
  2. You can then click on the “Add a New FAQ” link on the left hand toolbar.
  3. Type in the question for the FAQ in the “Question” field at the top
  4. Type the answer to your question in the “Answer” field.
    • If you are copying the answer from a different source, paste the content into the “Answer” field.
  5. Click on the “Remove Formatting” tool (Tx) to erase the formatting of the source that you copied that content from.
  6. Next, you will need to select a service to relate this FAQ to. Tick the checkboxes under the “Select Related Services” option on the right side. You can select more than one if needed.
    • Doing this will display the FAQ at the bottom of that service page you selected.
    • If it isn’t related to a service, select the “Other” option in that list
  7. Click “Submit” to save your changes